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How can we help you?
 
 
How can we help you?
 
 

Mindful...

... in case of emergency

In an emergency, every second counts, and it’s important to act quickly and correctly. The unified emergency number 112 is available 24/7 and connects you directly with the appropriate rescue services – depending on the situation, the White or Red Cross, fire brigade, mountain rescue, police or Carabinieri may respond.
It is crucial to only dial 112 in genuine emergencies, so that rescue resources are used efficiently.

How to act correctly in an emergency:

  • Stay calm and do not put yourself in danger.
  • Provide first aid and monitor the injured person.
  • Call 112, give your exact location, and answer questions patiently.
  • When rescue teams arrive, describe the situation and let them take care of the injured person – stay nearby in case more information is needed and only assist if requested.

 

Important contacts and information:

  • • The single emergency number in Italy is 112.
  • • On-call medical services: you can find an overview here.
  • • On-call pharmacies: info available here.
  • • Hospitals in the area: the nearest ones are in Bolzano, via Lorenz-Böhler 5, or in Merano, via G. Rossini 5.

Emergency app “Where Are U”:

Where Are U is an app that allows you to call the European emergency number 112 (where available) and automatically transmit your location and any other stored information. Download and activate the app to use it in an emergency – it helps rescue teams locate you quickly and efficiently.